Does the generalization of the term proptech help those outside the industry establish a framework to start understanding the space? How did a background in consulting establish a strong underlying skillset for being a tech entrepreneur? Why is iterative problem solving important when improving processes for complex businesses? What has been the likely cause of poor tenant experience for renters historically? Why is addressing operations for landlords important in providing an improved tenant experience? How do European markets differ from US markets in the residential rental space? What are some examples of differing European rental sub-markets needs? How has a focus on community helped drive the adoption of hococo's tenant experience solution?
William Shaw - CEO of hococo, joins Proptech Espresso to answer these questions and discuss how a new vision of tenant loyalty can help property landlords and owners move tenants across a portfolio of properties as they transition into different life phases.